Your needs are important to us and your concerns will be addressed with care as quickly as possible.
Contact Us
At Instinct, we are passionate about pets. Thank you for giving us the opportunity to make a connection with you and your special dog or cat.
Our Customer Service Team is available to address your questions, comments, and concerns Monday-Friday 8-5 Central Time. You can submit questions via the contact form below, email us directly at Cservice@instinctpetfood.com or call us at 888-519-7387
While our goal is to respond the same business day, please allow up to two business days to hear from us.
Instinct is headquartered in Saint Louis, Missouri. We also have manufacturing facilities in Lincoln, Nebraska. To contact us
by mail, please send your correspondence to the following address: